Troubleshooting - Website Access
Troubleshooting Guide as a pdf
Kenyngton Manor Guide to troubleshooting access to online websites:
Top tip - Use Google Chrome to access all websites
All Websites are having trouble coping due to current traffic of users – try logging in at a later/earlier time each day.
RMeasimaths – A great website to access daily. It works well on computers. Check you have Adobe Flash Player downloaded and enabled.
@kenyngton is what you need to type as site id to login
On tablets it’s a bit more difficult as Flash player is not supported. (RM are updating the program not to use Flash player in the future)
One work around on tablets:
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How to get access to RM Easimaths via the Puffin Academy Class Portal
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- On your Android device, download the free Puffin Academy app from the Google Play Store.
- Once installed, open the Puffin Academy app.
- Select Home Page.
- In the Latest Courses section, RM Education Easimaths will be listed (or you can search for Easimaths if that isn't listed).
- Select RM Education Easimaths, followed by Install.
- A message stating "Do you want to install this site" will be displayed. Click OK.
- The RM Education Easimaths app will now be listed on the Puffin Academy app's Home Page.
- From the Home Page, select RM Education Easimaths to open the standard RM Easimaths Home Page that you would see if you were logging on via a web browser on a computer.
- Enter your usual RM Easimaths credentials to log on to RM Easimaths. You will now be able to complete your RM Easimaths session as normal on your Android tablet.
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Good Luck
Remember you can email homelearning@kenyngtonmanor.org if you need your login details again or are having other difficulties.
